At the end of the day, your success in the business is defined by your clients. Whatever expertise you might count on, cannot compensate for the lack of paying clients in assuring the sustainability of your business.
A clients’ choice to work (or continue to work) with you or not is significantly influenced by simple behavioral rules.
Knowing how to leverage them gives you a critical competitive edge in growing your business. You will learn how to fully understand your client’s mindset, behaviors and expectations to better satisfy their needs.
All investment professionals with commercial duties.
Understand and leverage the reasons why clients decide to work with you or not.
PART ONE BEST PRACTICES (90 min.).
PART TWO
BREAK (10min)
DELIBERATE PRACTICE (60min)
Participants will apply the learning within their own professional context, in order to come up with implementable solutions to grow their client base.
LESSONS LEARNED (10min)
NEXT STEPS (5min)
FEEDBACK FORM (5min)
Luca Signoretti (MBA (LSE)).
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